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Privacy Policy

This policy explains what information we collect, why we collect it, and how we protect it when you visit this website, request a session, or book an in-person or remote service.

Last updated: December 2025

1) Who We Are

Reiki by Holly (“we”, “us”, “our”) provides Reiki services and related wellness offerings in Manitoba, Canada, including in-person visits and remote consultations/sessions. This Privacy Policy applies to this website and our session request process.

2) Information We Collect

We collect only the information we need to communicate with you, schedule sessions, and provide services.

  • Contact information you choose to provide (such as your name, email address, phone number).
  • Session request details (for example: in-person vs. remote, preferred times, general goals for the session).
  • Website usage data (such as approximate location, device/browser type, and pages visited) collected through standard technologies like cookies and server logs.
Important: Please avoid sharing highly sensitive medical or mental health details through website forms or social media messages. If something sensitive is relevant, you can share it privately during your session.

3) Payments

This website does not directly process payments. If you choose to pay through a third-party provider (for example, PayPal), your payment information is handled by that provider and is subject to their privacy policy and security practices.

4) How We Use Your Information

  • Scheduling & communication: to respond to inquiries, confirm appointments, and coordinate in-person or remote sessions.
  • Service delivery: to understand what you’re booking and how to prepare for your session.
  • Website improvement: to understand which pages are helpful and improve site performance and clarity.

5) When We Share Information

We do not sell your personal information.

  • Service providers: We may share limited information with tools used for scheduling, email communication, or web hosting—only as needed to operate the site and communicate with you.
  • Legal reasons: We may disclose information if required to comply with a valid legal request or applicable law.

6) Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is 100% secure.

7) Cookies & Analytics

Cookies help the website function and can help us understand general website usage. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

8) External Links

This website may include links to external platforms (for example: Linktree, Instagram, Facebook, payment providers). We are not responsible for the privacy practices of third-party websites. Please review their policies before submitting personal information.

9) Children’s Privacy

Our services and this website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10) Your Choices

  • Access & updates: You may request to review, update, or correct your personal information.
  • Opt-out: If we ever send informational emails, you can opt out by replying and asking to be removed.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

12) Contact

If you have questions about this Privacy Policy, you can contact:
Email: hallzedwards@gmail.com

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